Privacy policy

What we collect

When you contact us or request a consultation, we may collect your name, phone number, email address, academic details and the destinations you are interested in. We collect it in order to advise you properly, and for no other purpose.

How we use it

We use what you give us to process your application, give you advice and stay in contact with you about it. We do not sell your personal information to anyone, and we do not pass it to third parties for marketing.

When we share it

As part of an application we may need to share your information with a university, an examination body or an embassy. We do that only with your consent and only where the application requires it.

How we protect it

We take reasonable technical and administrative measures to keep your information secure. No transmission over the internet is completely secure, however, so we cannot promise absolute security — and you should be wary of anyone who does.

WhatsApp and messaging

Most of our conversations happen on WhatsApp. When you message us there, that platform's own privacy policy applies to the conversation in addition to this one.

Your rights

You can ask us at any time to show you what we hold about you, correct it, or delete it. Email us and we will action it.

Changes to this policy

We may update this policy from time to time. Any material change will be published on this page.

Analytics and cookies

To understand how this site is used — and to make it clearer — we run the tools below. They do not identify you by name, we do not sell what they collect, and you can switch them off in your browser’s cookie settings.

• Microsoft Clarity — shows anonymously which pages are read, where people click and where they get stuck. What you type into a form is masked out of those recordings.
• Google Analytics — counts how many people visit, which search or link brought them here, and which pages they read. It does not collect your name or phone number.

Live chat and voice call

Live chat and voice call — the button in the bottom-right corner belongs to AiPraktor, the platform our AI assistant runs on. You give a name and a mobile number to start; what you type or say (a voice call is turned into text) is processed by AiPraktor and AI services to answer you, and the conversation is kept so our team can follow up.